Wow!!! What a great experience!!!! Vagana car rental customer service has been truly extraordinary. They have made my family vacation to Ooty a great success.I contacted them in mid/late march and received answers to all my queries about the cars and condition as well as commercials. I had special request to deliver the car (Nissan Magnite) at Coimbatore airport at the time of my arrival. And they acknowledged and then when I reached Coimbatore, the car was there. Condition of the car was excellent. Mr. Murugan is a trustworthy person and he delivered the car and helped me with all the verifications. And in hardly 10 min the car was with me. I drove with family to Ooty and found the car in super condition (as was promised!!!). On 06th day I reached Coimbatore airport earlier than was planned. And with one phone call Mr. Murugan arrived at the airport and the handing over formalities concluded again super fast (only 10 min).I strongly recommend to take car rentals from Vagana Car rentals. Super Cars, Super Service and Super People............. I am sure, I will again use their services......!!!!!