Frequently Asked Questions
Age should be above 21
How can I book Vagana self-driving cars?
Call and check the availability of the cars and upload the necessary documents to Whatsapp.
Is Door delivery available for Vagana self-driving cars?
Yes, only in and around 20 kms.
Does Vagana self-driving cars, provide pickup and drop facility?
No, we only provide self driving service to the hirer.
Do I need to clean the car before dropping?
It is advised to drop the car in clean condition else cleaning charge of Rs.1500 will be charged as penalty. (like any bad odor, vomitus, or any other interior stain)
Can I book Vagana self-driving service from Airport, Railway Station or Bus Stand?
Yes, Vagana cars introduce a special offer for Hirer to pick up and drop off after the trip ends both at Airport, Railway Station or Bus Stand.
Is the Vagana self-driving cars yellow board or white board?
Vagana self-driving cars are fully white board.
No worries, Vagana self-driving cars will pay during the trip and collects the toll amount from Hirer after the trip ends.
Who are in charge for the Vagana self-driving cars during the Rent period?
Hirer, whose driving license is provided to avail the Vagana self-driving cars, is solely responsible till the trip ends.
Who will fill the petrol for the trip in Vagana self-driving cars?
The Vagana self-driving cars are provided with full tank for the Hirer hassle free trip.
Should I fill the petrol in Vagana self-driving cars before the drop off?
Yes, Hirer needs to fill full tank before the drop off.
Are there any restrictions to use Vagana self-driving cars?
Hirer is strictly advised to follow the Vagana terms and conditions.
What are the advantages of Vagana self-driving cars?
1. Drive Unlimited KMs (3 days and above)
2. Delivery at Doorstep and pickup
3. Well maintained and sanitized cars
4. FASTag options enabled
Does Vagana self-driving cars allows for inspection?
Yes, the Hirer is advised to go-around for self-inspection and can take photos of the car inside and outside before the trip.
Who will pay for the damage or scratches for the Vagana self-driving cars during the trip?
The Hirer will have to pay for the damages after inspection done by the Vagana executive.
What happens in case of not able to produce the original documents at the time of pick up?
Vagana self-driving cars has all the rights to cancel the booking if it seems to be a false statement, and also Hirer has to deposit Rs.5000 to avail booking for the trip.